I have been scheduled for a test for a Trust Accounts/Collections Contact Officer at the Canadian Revenue Agency. It says:
As an SP-04 Trust Accounts Compliance/Collections Contact Officer, you will be responsible for reviewing, planning, organizing, prioritizing, and monitoring a workload assigned for the collection of unpaid amounts of all taxes, levies, duties, and amounts held in trust on behalf of the Crown including payroll deductions and the Goods and Services/Harmonized Sales Tax (GST/HST) from individuals or businesses. This involves:Finally I can crush my enemies using the power of the state. Typically I would've guessed a position like this to be difficult; it'll be interesting anyways, I mean, given that I'll work for the state I can't imagine it to be very stressful, none of it is my personal responsibility and I don't have to go law it up to prove anything. Shit, anywho, I gotta go. bi bi.Duties also include examining and analyzing information and researching internal and external sources. Contact with clients is made both through telephone and in-office interviews.
- determining the ability to pay of the individual or business,
- negotiating payment arrangements,
- enforcing payment by initiating legal action,
- responding to public enquiries.
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